Videos
Below you’ll find some of the training videos we’ve put together to help you get started with ShipStation. Want a bit more of a hands-on approach? Sign up for one of our webinars to get your questions answered and see a real-time demo of the software.
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What Is ShipStation?
ShipStation is a web-based shipping software trusted by tens of thousands of ecommerce merchants. -
Account Setup
Getting started is simple and we'll get you from zero to ship in no time. This video will go through the steps of connecting a selling channel,... -
Import Orders
You can import your orders into ShipStation with a store update, uploading a CSV file, or creating a new manual order. -
Ship Orders
Now that your orders are in ShipStation, it's time to process and ship them. It's simple to create labels in ShipStation from the sidebar or... -
Track Shipments
Once you've created labels in ShipStation, you can track and manage those shipments. View the tracking number, create a return label, void a... -
Get Support
If you need help or support with ShipStation software, we've got you covered. We offer account managers to help you get started on your trial,... -
Connect Selling Channel
Connect your selling channels (marketplaces, shopping carts, multi-channel & inventory platforms) to ShipStation. -
Add Shipping Provider
Add your shipping provider (carriers & fulfillment) to ShipStation to create labels, get shipping rates and choose from your favorite services. -
Set Label Layout
Set your label layout in ShipStation for your label printer, whether it be 4x6 or 8.5x11. Set your default printing methods to save time and... -
Add Ship From Location
Add your ship from location in ShipStation to start creating labels and get shipping rates in the calculator. An origin address (to get rates)... -
Import Order CSV
Import your order CSV file into ShipStation. -
Order Import Rules
Set product preset groups, product details, service mappings, and automation rules to automatically apply shipping configurations to your orders. -
Inventory Management Solution
Are you a good fit for ShipStation's native Inventory Management solution? Find out here. -
Inventory Management Setup
How to setup ShipStation's native inventory management solution. -
Create a Return Label
In ShipStation you can create a return label for an entire shipment or select items within an order. -
Branded Customer Pages
With ShipStation, Branded Customer Pages allow you to re-engage your customers after their packages have shipped, and save time by allowing your... -
Branded Tracking Page
With ShipStation, your customers can track their packages on your very own branded tracking page. -
Branded Returns Portal
With ShipStation, your customers can initiate and create return labels on your branded returns portal. -
Getting Started in ShipStation
When you’re ready to get started with ShipStation, this 5 minute video will help you understand everything you need to have and do in order... -
Processing Your Orders
Getting your orders ready to ship is just as important as shipping them out. Learn how to use both the Order Sidebar & Order Detail Popup when... -
Navigating your Orders
There are several ways that you can organize your orders in the app, including tagging, filters, bulk updating, and more! Take a tour of the... -
Installing ShipStation Connect on Windows
Learn how to install ShipStation Connect on Windows to print labels and other documents directly to your connected and shared devices. -
Installing ShipStation Connect on Mac
Learn how to install ShipStation Connect on Mac to print labels and other documents directly to your connected and shared devices. -
Importing Orders via CSV
Importing your orders en masse into ShipStation is an easy process by using CSV files. This video goes over the process and gives some best practices... -
Creating Shipping Labels
Creating a label is easy in ShipStation, and this video encompasses the entire process. -
Creating Automation Rules
Creating automation rules can help you in eliminating a lot of lengthy processes that can normally be a part of your fulfilling & shipping processes. -
Setting up Service Mappings
Service mappings in ShipStation help by automatically assigning a certain carrier, service, and package type to make the legwork you have to... -
Creating End of Day Forms
Creating End of Day forms in ShipStation is an easy process. This video goes over their stipulations and creation process in our app. -
Exporting Your Data
You can easily export your order, shipment, and product data from ShipStation. Customize what you see and then what you export with our handy... -
Placing Orders on Hold
This video covers exactly how placing an order on hold works in the app. -
The Order Importing Process
Need to know what settings are applied to your orders when they're imported? This video goes over the hierarchy of how automation rules, product...